The small print,Community Guidelines

Lettre Community Guidelines

Welcome to Lettre, a platform where users can connect through handwritten digital letters and discover pen pals from around the world who share their interests. To ensure a safe and respectful environment for all our members, we have established the following community guidelines. By using Lettre, you agree to abide by these rules:

1. Respect and Kindness:

• Treat all users with respect, kindness, and empathy, just as you would in a face-to-face conversation.
• Avoid discriminatory language or any form of hate speech based on race, gender, religion, sexual orientation, or any other personal characteristics. Avoid using language that is discriminatory, threatening, abusive, or defamatory.

2. Privacy and Personal Information:

• Protect your own privacy and the privacy of others. Do not share personal contact information or sensitive details in public areas of the app. This includes addresses, phone numbers, email addresses, and other private data.
• Respect users' boundaries and consent when initiating conversations or sharing content.
• Any content shared on the platform that contains personally identifiable information is assumed to have been shared willingly and Lettre or its parent company CheeThee LLC cannot be held liable for malicious use of that information outside of the app’s purview.

3. Authenticity and Honesty:

• Be genuine and honest in your interactions. Do not pretend to be someone you're not, including other users or app staff. Impersonating other real people and sharing their private information publicly is a punishable offense and will be treated as such.
• Report any suspicious or dishonest behavior to our moderation team.
• Misrepresentation of certain facts, figures, historical events or commonly accepted narratives may be counted as a violation of terms of use and Lettre’s community guidelines.

4. Content Guidelines:

• Ensure that all handwritten digital letters and content shared on the platform adhere to our guidelines.
• Do not share explicit or offensive material, including nudity, violence, or explicit language.
• Always respect copyrights, trademarks, and other intellectual property rights. Only share content that you have the right to distribute.
• Any user generated content is assumed to be the responsibility of the user and any opinions, views, inclinations or topics of conversation that may be generated as part of correspondence on Lettre’s platform is entirely attributed to the users themselves. Lettre or its parent company CheeThee LLC are not liable for any views expressed in one to one communication done via the Lettre app.

5. Shared Interests and Conversations:

• Engage in conversations centered around shared interests, hobbies, and passions.
• Encourage positive and constructive discussions among the community.

6. Reporting and Moderation:

• Report any content or users who violate our guidelines. If you come across content or behavior that violates our guidelines or seems suspicious, please use our in-app reporting features or contact our support team.
• Our moderation team will investigate reported content and take appropriate action, which may include warnings, suspensions, or account termination. The moderation team may take steps to obtain more information regarding a reported incident or user generated content, and will take all necessary steps to ensure fair judgement of a reported incident.

7. No Harassment or Bullying:

• Do not engage in any form of harassment, cyberbullying, or trolling.
• Respect other users' boundaries and consent when initiating conversations.

8. Cultural Sensitivity:

• Be mindful of cultural differences when communicating with users from diverse backgrounds.
• Avoid making assumptions or generalizations based on cultural stereotypes.

9. No Spam or Solicitation:

• Do not use the platform for spamming, advertising, or solicitation of any kind.
• Only share promotional content in designated areas, if allowed by the platform's rules.

10. Child Safety:

• Lettre is intended for users of an appropriate age, and we do not recommend allowing access to the app for anyone below the age of 16 without parental supervision, irrespective of location, nationality, creed or gender.
• Do not engage in conversations with minors if you are not of the same age group.
• Report any suspicious activity involving minors to our moderation team immediately via [email protected] .
• Familiarize yourself with our Terms of Service and abide by all the rules and policies outlined there.

11. Compliance with Terms of Service:

• Abide by the laws of your local jurisdiction, even if they differ from these guidelines.
• Promoting or engaging in illegal activities, harmful challenges, self-harm, or anything that can endanger someone's physical and mental well-being is strictly prohibited and may result in legal action being taken against those who violate the terms of service thus far outlined.
• Violation of these guidelines may result in the removal of content, temporary suspension, or permanent banning from the app, at the discretion of our moderation team.

12. Continuous Improvement:

• Provide feedback and suggestions to help us improve the Lettre community and user experience by emailing [email protected] .

Failure to comply with these community guidelines may result in various consequences, including warnings, suspensions, or account termination.

We are committed to fostering a safe and supportive environment where users can connect and exchange handwritten digital letters and stamps, while respecting each other's boundaries and interests.

We reserve the right to update these guidelines as necessary to ensure the safety and integrity of our community. We encourage users to regularly review this section for any changes.

Thank you for being a part of the Lettre community. Let's create meaningful connections and share our passions with the world!