The small print,Privacy Policy

Preamble

This privacy policy (The “Policy”) shall cover all the aspects of data collection, use and storage of different data segments from the end user (you). We as an organization (Chee Thee LLC) value the privacy of all of our clients and users. The policy includes security measures adopted by us in securing the safety of the end users (your) information. This policy shall be with regard to the information collected by Lettre.app and shall not include the collection or use of your information by any website or third party. The provisions of the Terms of Service (“TOS”) have been specifically incorporated herein by way of reference.

This Privacy Policy does not apply to the practices of companies that we do not own or control, such as companies that provide email, login and identity services. We do not control these third-party cookies and their privacy policies may differ from ours.

Collection of information

Lettre.app shall collect information from any and all individuals accessing the Applications or availing any of the Services. By accessing the Application, you consent to the collection and storage of certain information by Lettre.app . The information collected by us includes:

• User account information : Information provided by you while registering yourself, as well as information entered by you while creating a User Account. This shall include but not be limited to: information regarding your name, date of birth, one-time only location and contact information.
• Transaction and payment related information : Any information entered by you while making any payments in the Application through the App Store/Apple Pay, including but not limited to card details, account details and information related to the account holder is retained by Apple Lettre.app does not retain any payment details of user accounts.

The information we collect

Lettre.app collects a number of information about yourself and your activities related to the app. When you register yourself into the app, log in or use the app in general, we collect information like name and approximate (crude) location related information that you voluntarily share with the app. The examples listed here are not exhaustive and may expand in the future.

Email address : A valid email address is required in order for a person to open an account, verification or corroboration of identity, for communication regarding organizational terms and policy changes, as well as optional business and marketing related promotional campaigns (optional).

Device information : We receive and record information from your device, including your mobile device identification (IDFA (Apple), device ID, etc.), IP address, and approximated crude location (one-time only).

Activity and Usage : We collect non-personally identifiable information (non-PII) about the features you use, the pages and screens you visit, including information about your use of products or features offered through our Service. We strictly use this data to improve our products and services, and maintain that this data will not be used for retargeted advertisements or sale to other third parties.

Third Party Platform Registration (e.g. Facebook, App Store, Google Play): When you download or register for our Service by or through a third party platform, we may also access and/or collect certain information from your third party platform account. For example, if you create your account on our Service using your Google account, we may use your Google user ID to establish your account. In addition, in the course of providing our Service on third party platforms, such as Apple App Store, the platforms may collect information about you or receive information from us in order for that platform to provide and analyze their services. Please note that these platforms are developed and administered by people or companies not affiliated with us or any of our Services and that we are not responsible for the actions of those people or companies. You should carefully review the terms of service and privacy policies of the platforms that you use to access our Service.

Account related information

Deletion : Your account can be deleted any time by going to the ‘Settings’ option from the menu when you are logged in and after clicking on the ‘Delete Account’’ button. The account will be deactivated immediately but it may take a little time for Your account information and data to be completely removed from the App. Your profile information will be saved (for 30 days after which it will automatically be deleted) in case you decide to restore your Lettre.app Account. We reserve the right at our sole discretion to terminate or suspend any Account, or make use of any operational, technological, legal or other means available to enforce the Terms (including without limitation blocking specific IP addresses) as per our Community Guidelines, at any time without liability and without the need to give you prior notice.

Third parties : We are not responsible for (and don’t have any control over) the privacy policies of third party websites, apps and ad servers. We encourage you to read the privacy policies of each and every website and app you visit.

Location: Your crude and approximate location information is collected when you first register with Lettre.app, via your express approval. By approximate location information we refer to a scale at which individual users cannot be located (street or city) but can be approximated (country or continent). “Tracking” mechanisms particularly are not at play here, but we do collect location information from your device or browser when you log in or use the app. To protect your privacy and security, we do not collect or share your precise location.

Use of information collected

We collect certain information from Users for the following purposes:

1. Account Creation: All of the information entered by you at the time of creating an account shall be used to create a profile for you in the Application. The information may also be used to verify Users identity. Certain parts of the information collected may also be displayed on the User’s profile in the Application.

2. Providing Services: The most important and primary intention of collecting information from Users is to provide you with our Services.

3. Communication: The contact information collected from you shall also be used to send you occasional communication with regard to the Application and the Services. By accessing the Application or by using any of the Services you consent to receiving communication from Lettre.app . You will have the option to opt out of receiving communication from Lettre.app .

4. Improvement and research: The information and feedback collected from you shall also be used for improving upon our Services and Applications as well as to develop further Services as per your requirements and needs.

5. Bug fixes and product improvement: To find and fix technology problems, we send data to companies we do not own in order to analyze bugs in our Apps so that we can keep them running smoothly.

6. Policy related communication: We use the collected information to communicate with users In order to enforce and update all related parties of our privacy policies and terms of agreement.

7. Contacting users: To contact you, including to invite you to participate in surveys and contests, and provide you updates and information about the Service and our other products and services.

08. Law Enforcement: We cooperate with government and law enforcement officials to enforce and comply with the law. We report threats of violence or self-harm and other illegal activities proactively, and we may disclose information about you to government or law enforcement officials in order to: (1) protect the safety and security of our users and members of the public (2) satisfy subpoenas, court orders, or other governmental requests. Additional clauses from our Community Guidelines may be applicable here.

09. Business Transfers: We may share your personal information with another business entity in connection with a proposed or actual sale, assignment, merger or transfer of all or part of our business or the acquisition of all or part of another business. In such cases, we would require any such business entity to honor the terms of this Privacy Policy for existing users, although the business entity might see fit to introduce new policies for new users.

10. Management: We may process your information as needed to maintain our financial books and records, engage in sales of goods and services to members and stakeholders, ensure the integrity and security of our systems and resources, operate our work environment, and respond to any potential compromise of anyone’s personal information.

11. Services providers: We transfer information to vendors, service providers, and other partners who support our business, such as providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of ads and services, providing customer service, or conducting research and surveys. These partners agree to adhere to confidentiality obligations consistent with this Privacy Policy and the agreements we enter into with them.

12. Personal Information : Except for “Cooperation with Law Enforcement,” “Business Transfers” and “Service Providers” (all described above), in connection with account verification (and then only for that purpose), or to enforce our rights under this Privacy Policy and our Terms of Service, we do not share the following personal information with any third party not owned by CheeThee LLC for any reason: your first name, your last name, your address, your phone number(s), or your email address.

Disclosure of information

Lettre.app does not under any circumstances sell or trade any User information. All disclosures made shall be notified to the User and where reasonable Lettre.app shall attempt to obtain your consent prior to disclosing your information. Lettre.app may, while rendering its Services to you, disclose certain parts of your information to its employees, directors, service providers, representatives, subsidiaries and associates.

All such disclosures shall be made only on a ‘need to’ basis. All of **Lettre.app’**s employees that access your information shall be bound by a Non-Disclosure Agreement (NDA) and they shall be required to obtain appropriate consent and authorization prior to accessing any User information. Lettre.app may also be required to make certain disclosures regarding the Users information to comply with any applicable law or in compliance with any order or direction received from any court or governmental authority.

However, Lettre.app shall have no duty of confidentiality over any information that is shared, disclosed or made public anywhere in the Applications by the User. In the event of a merger or acquisition of or by Lettre.app , Lettre.app shall disclose certain information to the acquired/acquiring entity. Lettre.app shall also disclose certain User information for the purposes of protecting its employees and other Users.

Security and storage of information

Lettre.app employs safety and security measures, both technical and administrative, at par with the industrial standards. Lettre.app shall, as is reasonable, protect all of the information collected and stored on its servers against any loss, theft, destruction or misuse. However, none of the measures adopted by Lettre.app may prove effective in protecting the User information and you hereby acknowledge and accept the same. You shall be solely responsible in maintaining the safety of your respective User Account. Users are advised against disclosing any account details to any third party. Lettre.app shall not be liable for any unauthorized access or use of your User Account. Lettre.app shall have no duty of confidentiality over any of the following information:

i. Any information already available in the public domain.

ii. Any information posted, uploaded, distributed or published on any public feature of the Applications.

iii. Any information made public due to no fault of Lettre.app .

Lettre.app also takes sufficient and reasonable measures to protect cross border communication and data at rest and in transit, and to ensure steps against accidental loss, theft, misuse, duplication and destruction of user data.

Management of information

Lettre.app encourages Users to keep any and all of their information stored on Lettre.app updated. Users are also requested to ensure that all such information is accurate, correct and up to date. You may at any time revoke any of the consents previously granted to Lettre.app with regard to the collection and storage of your information. However, such denial may adversely affect your access to the Applications as well as the access to and availability of certain Services. Lettre.app shall grant you the right to manage your information stored on Lettre.app ’s servers subject to certain limitations, including but not limited to:

i. In the event your access to the information compromises the safety of any other information stored on Lettre.app ’s servers.

ii. In the event that the cost of editing or updating your information outweighs the need for the same.

Amendments

Lettre.app reserves the right to remove, alter or change the whole or any part of this Policy at any time and prior notice may be provided to you before major revisions in order to obtain consent from users. The revised Policy shall be made available on the Website and your continued use of the Applications and the Services shall be deemed as your acceptance of the revised Policy, other than cases where we ask for your explicit approval of consent.

Contact Information

Questions or comments with regard to this Policy may be directed to Lettre.app at [email protected]